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The
Saving Claire Falls Prevention Project Resource Guide

Jacksonville, Florida

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Taking at least one next step is the key
to reducing fall risk

Many of the steps below can be taken

right now

at no cost.


Resource 1

Easy Steps to Take Right Now
You may also want to take this simple questionnaire.
NOTE: this link will take you to a non-Saving Claire Project website--the National Council on Aging.
Link to Falls Free Check Up
Click here to take the questionnaire!

Resource 2

Your PERSONAL Fall Risk Assessment
This can be done by a Physical Therapist and is typically based on a referral from your Primary Care Provider (your “PCP”).
FIRST: Ask your doctor…
"How do I get a fall risk assessment covered by Medicare?"
It is important to let your doctor know if you are concerned:
  • about balance
  • about your feet
  • about your vision or hearing
  • or any other issue.
PRO TIP:
Remove your shoes when you go into the examining room--to remind you—and your doctor--to talk about foot health & footwear!
About Insurance Coverage:
Read this (or show this) to your doctor so they can help you take the next step.
A fall risk assessment by a physical therapist will require either:
  • a medical reason
  • a fall
  • a near fall or
  • a fear of falling based on a change in health and/or mobility. 
Your primary care provider or a specialist will need to write a prescription/referral for the therapist. 
NOTE: you may need to find an “in-network” provider with your insurance company.
In Florida you can also contact a licensed physical therapist directly; you must then notify your PCP--within 30 days!—for a review the results.
Consult with your PCP and/or your insurance provider.
Primary Care Provider (PCP) Resources (Jacksonville Area)
  • AgeWell Center for Senior Health/Baptist Health
904-202-4243
www.baptistjax.com/services/geriatric-care
  • UF Health Primary Care
904-244-0411
www.ufhealthjax.org/primary-care
  • Ascension St. Vincent’s
904-308-7300
www.healthcare.ascension.org/doctors
  • Mayo Clinic Florida
904-953-2000
www.mayoclinic.org/jacksonville
PRO TIPS:
  • Your primary care provider (PCP) is an important partner in your healthcare. 
  • Your PCP or a Specialist will write a prescription if you need durable medical equipment, physical/occupational/speech therapy or home health services. 
  • They coordinate care when a person has been in the hospital or emergency room to make sure you have care when you return home.  
  • They also do medication checks & coordinate preventative tests and screens
  • Call your PCP if you feel you are at risk of falling and/or need or would like an evaluation. 
  • Please BE SURE to share ALL your concerns with your doctor so that they can provide you with the best care.
  • Keep a list of any questions or concerns you may have; add to it whenever you think of something new. Then BE SURE to take it with you so you won’t forget when you are speaking to your PCP.
  • If you like, use your phone to send the list via email, or take a picture of it and send that!
Physical Therapy Resources (Jacksonville Area)
  • Baptist AgeWell — Bruce Cathcart, MPT, GCS, CEEAA
O: 904-202-4624; M: 904-806-5583;
E: bruce.cathcart@bmcjax.com
www.baptistjax.com/services/geriatric-care
  • Brooks Rehab — Jackie Osborne, PT, DPT, GCS, CEEAA
O: 904-345-7600
www.brooksrehab.org/services/fall-prevention-program
Home Fall Risk Assessment (Jacksonville Area)
For comprehensive home/living space assessment and advice.
Prism Health Services — Prachi Rathi, OTR/L, LMT, MHA, CAPS
O: 904-880-9900 x112; E: prachi@prismhealthservices.net
www.prismhealthservices.net
Aging True Senior Services — Nicole Egan
O: 904-807-1203
www.agingtrue.org
If you want to start the process on your own, use this checklist:
www.cdc.gov/steadi/pdf/check_for_safety_brochure-a.pdf
PRO TIPS:
  • Safety only comes from Properly Installed grab bars
  • Grab bars in the bathroom are a good idea at ANY AGE.  They must be installed properly by licensed CAPS-certified contractors.
  • Do not use suction type grab bars
  • Install motion-sensitive night lights: these can be purchased online or at multiple retail outlets.
  • IMPORTANT:  Always have flashlights available—on bedside tables and in multiple areas of the house so you have lighting in the event of a power outage.
  • Plug-in motion-sensitive night lights are available at Amazon, Lowes, Home Depot, Walmart, Target, and some grocery stores.
  • In addition to night lights, it is good to have a few battery-powered flash lights that plug in and light up automatically if there is a loss of power.
American Red Cross
Blackout Buddy
Smartphone Charging
Emergency Flashlight and
Night Light
  • A consultation with a CAPS-certified occupational therapist will get the right modifications in the right places for your needs now & later.
Movement and Exercise (Jacksonville Area)
Walking, swimming, yoga, tai chi, dancing, bowling, tennis, golf…

Whatever you do, keep moving!
  • AHEC:
www.northfloridaahec.org/seniorprograms
O: 877-784-8486; D: 904-482-0189 x 111
A Matter of Balance          Tai Chi
SAIL—Staying Active & Independent for Life
  • Brooks Health:
www.brooksrehab.org/services/fall-prevention-program
O: 904-345-7600
  • Stepping On: A fall prevention exercise program
Watch: www.youtube.com/watch?v=dSb8uGKqMxs&t=15s

  • YMCA: fcymca.org
O: 904-592-9622
Moving For Better Balance AND Silver Sneakers

  • St. John’s Council on Aging: www.coasjc.org
Sharon Gesek, Program Director
O: 904-209-3661; E: sgesek@stjohnscoa.com

  • Nassau County Council on Aging: www.nassaucountycouncilonaging.org
Social Connection & Activities (Jacksonville Area)
The City of Jacksonville has numerous community centers, each of which offers activities of many kinds, often including virtual.
Click for a list and map of senior centers
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Insurance Coverage for Fall Prevention Actions & Resources
  • Silver Sneakers: (a gym club membership that allows you to go to any gym in the network). Go to www.SilverSneakers.com & register the information on your Health Insurance Card. You will now be in the system. 
  • Show your health insurance card when you go to a gym and they will look you up in the Silver Sneakers system.  All the gyms offer classes and instruction for Medicare recipients at varying levels of physical fitness.  Also, they have lots of online classes and activities. 







Sometimes your insurance company will give you reward gift cards for participation as well.  They want to promote healthy activities.
  • United Healthcare’s program is called Renew Active. Go to: www.UHCRenewActive.com, use your health insurance card to register and they will give you a membership number, which you provide to any Gym you wish to go to.  They also have lots of activities for brain health, online video exercise classes and they have a way to track your walking/steps.  They have a gift card awards program.  
 
  • Free or low cost annual vision exams:  You will need to go to a participating provider.  Some companies will also give you money toward the cost of glasses or contacts.
  •  Free hearing exams:  You will need to go to a participating provider.
  • Hearing aids:  Your insurance company may give you money toward hearing aids or they may limit what you will pay for hearing aids by applying a copayment.  You will need to go to a participating provider.
  • Over-the-counter credits:  The insurance company should provide you with a catalog. 
  • You can make an  order online, mailing in an order form or calling in an order.
  • Some companies may allow you to go directly to a drug store to get items.  
  •  Insurance companies give out monthly credits or quarterly credits, ranging from $25 to $300. 
  • Some companies require you to use up all the credits each month/quarter or you will lose them; other companies will allow members to accumulate credits till the end of the year.  
  • The items in the catalogs will be vary but generally are pain/cold/allergy mediation, vitamins, personal hygiene products and home safety items, and home safety items that are used to prevent falls.
  • Free Emergency Alert Systems and Monitoring:  this is a life alert system.  You are given a button that you can wear on a necklace.  If you are home alone and need medical help you can push a button and help will come. The monthly monitoring cost is also included. (Available on most HMO plans).
  • Free Annual Checkups and House calls programs:  
  • A visit to a primary care physician is a critical first step in Fall Prevention.
  • All Medicare Advantage Plans will offer you a free annual physical—including routine blood work—with your doctor. 
  • They also cover a long list of free preventative tests and screenings.
  • Some companies will offer a house-calls programs where they will send out a nurse practitioner to meet with you in your home, do a evaluation of your medical history, write down all your medications and evaluate your needs within your home.  They send the report to your doctor so that it can become part of your medical records.  It is not meant to take the place of your primary care doctor.  It is meant to support your doctor in your care.
  • Therapies (Speech, Physical and Occupational):  A fall assessment by a physical therapist may require a medical reason, such as a fall, a near fall or a fear of falling based on a change in health and/or mobility. 
  • Your primary care doctor or a specialist will write a prescription for the therapist. 
  • You will then need to find a network provider with your insurance company. 
  • Durable Medical Equipment (DME): If you and/or your PCP, Occupational Therapist or Physical Therapist determine that you need items like canes, or walkers or other durable medical equipment.
  • Durable medical equipment is covered by Medicare.
  • All the Medicare-covered DME items at: www.medicare.gov/coverage/durable-medical-equipment-dme-coverage.
  • Your PCP or a Specialist will need to write a prescription for durable medical equipment.
  • They will need to show that it is medically necessary.  
  • Call your insurance provider to find an in-network supplier.
  • Preventive Care: A list of preventative services  covered by Medicare can be found here: https://www.medicare.gov/coverage/preventive-screening-services.
NOTE: Many advantage plans offer enhanced preventative care services.
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